The rise of ecommerce has forever-changed the supply chain, and trained consumers to increasingly demand more, better, faster, and cheaper.
So, we have a choice. We can stand on the sidelines, holding onto the old ways of doing things and watching these forces chip away at our businesses. Or alternatively, as the team at PSS has chosen, we can jump into the fray together and create a future where we thrive by winning the cart (both the physical and digital cart), one sale at a time.
Because, while ecommerce has changed the business landscape forever, we do not believe this is a zero-sum game. Paint retailers can win in an era shaped by ecommerce, and they must! Specifically, we need our retail-partners to thrive because they provide timeless, functional, and physical value in the supply chain, including: physical retail locations, local inventory, product knowledge in the aisle, accounts receivable (to many of their customers), deep end-user expertise, etc.
Our retail-partners’ success is critical to the success of our entire supply chain, and certainly to all of us at PSS. That’s why we’re committed to helping our retail-partners win the cart (both physical and digital), now and into the future – together!
Our culture is a significant contributor to our company's success. We actively incorporate our core values into our work, with a steadfast commitment to maintaining integrity in everything we do. In an industry based on long-term partnerships and shared commitments, this has proven to be a significant strength - for our customers, and in development and support of our valued team.